US Punters Look For Answers After Festival Cancels A Week Out & Disappears Online

There's always an understandable base level of disappointment whenever a festival cancels at the last minute, but those with tickets to this weekend's nixed Arizona Jazz Festival have experienced a special kind of indignity after the event, hosted by promoter BTWConcerts, vanished from the internet in the wake of the cancellation.

According to the state's ABC 15 network, the ticket-holders are especially frustrated as they have consequently been unable to contact the company, in addition to no explanatory communication having been forthcoming.

The festival's Facebook, Twitter and Instagram accounts have all been deactivated, while its website has been reduced to a white screen with a text message that reads, "With great regret, the Arizona Jazz Festival has been cancelled. Details regarding refunds will be available shortly. Thank you for your patience and understanding. Management — BTWconcerts.com".

As ABC 15 reports, the festival had touted a line-up boasting eclectic artists such as Babyface, Keith Sweat, Jodeci, Mint Condition and more, with one punter interviewed only finding out about the cancellation after checking the event's website on a whim.

However, despite the festival's apparent total absence, the BTWConcerts website remains — although its Facebook and Twitter do not — and presently advertises two future events: the Cancun Jazz Festival, from 1-4 September 2016, and the Las Vegas Jazz Festival, also in September 2016. 

On the slightly nicer side of things, the station reports that ticket-holders for the canned event "are getting a free offer from the organisers of the Bentley Scottsdale Polo Championships, which will have a jazz lounge and performances for the first time ever" to help dull the sting, so at least they've got that going for them.