Eventopia to honour Soundwave ticket refunds
Ticketing outlet Eventopia has released a statement, which confirms the company will reimburse Soundwave 2016 ticket holders.
Ticketing outlet Eventopia has released a statement, which confirms the company will reimburse Soundwave 2016 ticket holders.
The news follows a week-long dispute between Eventopia and Soundwave promotor AJ Maddah regarding the status of ticket refunds following the cancellation of January's event..
Eventopia writes:
"Following the cancellation of Soundwave Festival 2016 on December 17th 2015, customers are invited to apply for a full refund of their ticket.
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The fastest way to receive your refund to Soundwave 2016 or a Soundwave Society membership is to email soundwave@eventopia.co prior to January 31st 2016.
Fans should include their order details, including order number, name and email address that the tickets were purchased under.
Refunds will be returned in full to the original credit card that the tickets were purchased with. Customers should expect their refund to be processed within 21 business days of submitting their request.
Please do not submit multiple requests as your refund will be processed based on your most recent request. Submitting multiple requests may result in a delay in the return of your funds.
Your patience at this disappointing time is greatly appreciated."
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