Post MaloneIt’s a disappointing day for fans across the worlds of hip hop and country, with Post Malone announcing he will no longer be visiting Australia this year.
Announcing his upcoming trek back in May – his first trip since his sold-out arena dates in 2023 and headline performances at Spilt Milk Festival – Posty was set to play three headline stadium shows across Melbourne, Brisbane, and Sydney this October.
In addition to this, he was set to be the main headliner for the second edition of the Strummingbird Festival, which hits up Ballarat, Newcastle, and the Sunshine Coast.
However, organisers have today revealed that Post’s Australian plans have been officially postponed, with the news also affecting his Asian fans as well. No replacement dates have been announced at the current time, however.
While it’s been revealed that Tyler Childers, Sam Barber, and James Johnston will be stepping in for Post on various dates of the Strummingbird Festival, fans with tickets to the headline dates are out of luck.
With that in mind, many fans have begun wondering about whether refunds will be coming their way or, in the case of the festival shows, if they are actually entitled to a refund.
Refunds For Post Malone’s Headline Shows
Despite the official wording for the news being that Post Malone’s tour of Australia and New Zealand has been postponed, promoters have advised fans that tickets for the upcoming shows “will no longer be valid” and that tickets will be fully refunded.
Refunds will be automatically processed via your original method of payment, with a timeframe of 14-21 days being given, “depending on your bank's processing time”.
For ticketholders who need to confirm what their method of payment, or need to provide a new expiry date, a contact form has been sent to them to fill out.
If no response is sent to promoters by 5pm local time on Monday, August 31st, the original payment method will instead be refunded.
Refunds For Strummingbird Festival Shows
With Strummingbird announcing that Post Malone has dropped out, the loss of the festival’s headliner has left some fans wondering whether they are actually entitled to a refund.
According to the Australian Competition and Consumer Commission (ACCC), consumers are entitled to a refund under their consumer rights “where the event organiser chooses to cancel or makes a major change to an event.”
So does this apply here? Well, the ACCC actually offers a specific example wherein “the headline act at a festival is changed,” meaning that Strummingbird ticketholders are indeed entitled to refunds in this case.
Organisers have explained that any fans who “disappointed by the news” are given the option to request a refunds from the festival.
To do so, ticketholders need to log into their Moshtix account by 5pm AEST on Thursday, September 3rd to make their request. After this time, the window for refund requests will close, and all requests will be processed.
