The venue have issued an apology.
A woman with cerebal palsy has slammed Perth's new Optus Stadium, claiming she was refused entry to the venue's disabled car park and was forced to wait almost an hour for a wheelchair while attending Ed Sheeran's concert.
According to PerthNow, Debbie Hunting claims she had organised parking on Friday morning only to arrive that afternoon to be told the car park was full.
Hunting further alleged that after asking for a wheelchair when inside the venue, she was told there were none available at the time and was forced to wait almost an hour.
By the time Hunting and her friends found their seats at 8.30pm, they had missed the supporting acts.
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"I will never go to a concert there again," Ms Hunting told PerthNow.
"I would have taken my own (wheelchair) had I known.
"I just felt so bad for my friends. They missed out on the other performances because of me."
An Optus Stadium spokeswoman confirmed to PerthNow that they had issued an apology to Hunting.
"There are a number of wheelchairs available at each of the Stadium gates for Customer Service staff to assist moving fans to and from their seats," the spokeswoman said.
"At last night’s event there was a delay for a wheelchair to reach Ms Hunting and she has been contacted by the Stadium Saturday to apologise for the situation she encountered."
An offer by the venue for Hunting to attend the Saturday concert was declined.
The news comes after a punter attending the Saturday gig was wrestled off stage by security after he approached Sheeran during the show.
Check out our review of the Friday night concert here.