Ticketek Hits Back At Criticism Following Seinfeld Ticket Resale Debacle

Ticketek has responded to a barrage of criticism from thousands of frustrated Jerry Seinfeld fans, after tickets for the iconic comedian's Aussie shows sold out in a matter of minutes on Monday before being posted on resale sites for more than triple the original cost. 

While the most expensive tickets were available from $203.60 when they went on sale yesterday morning, tickets in a number of different categories are now currently available for purchase on a number of resale websites, including Ticketmaster Resale, for over $2000.

Responding to suggestions that the ticketing giants don't do enough to protect against robots that can purchase a number of tickets quickly, a Ticketek spokesperson told Fairfax it uses, "considerable technical effort and funds in defences against BOTs".

"At the same time we are working with the industry towards a collective approach to the issue of resale," the spokesperson continued, adding that fans who missed out on buying tickets yesterday was purely "due to demand, not any system issues".

"We urge fans who missed out to avoid the resale scalper websites.

"They are predatory and misleading. There is no guarantee those tickets are genuine and you risk being ripped off."

The news comes after Fairfax revealed that tickets for Adele's Australian tour next year, announced this morning, will be staggered between cities to prevent large amounts of online traffic when they go on sale next week.