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Communications & Marketing Manager - Support Act, Melbourne or Sydney

Listed: 4 June 2024

Closes: 2 July 2024

Hours: Full time

Salary: Competitive Salary


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  • Drive awareness and engagement with Australia's leading music industry charity

  • Would suit professionals from corporate or not-for-profit backgrounds

  • Flexible remote working available ideally based in Sydney or Melbourne

The Organisation
Support Act delivers crisis relief services to musicians, managers, crew and music workers who are unable to work due to ill health, injury, mental health, or some other crisis. Other services include the Support Act Wellbeing Helpline, and life-saving mental health prevention, education, and training programs.
Support Act raises funds through donations, sponsorship, community fundraising, Help a Mate appeals, and events such as the annual Music in the House industry fundraiser, and Ausmusic T-Shirt Day.

Benefits and Culture

  • Collaborative team culture and expert leadership

  • Travel opportunities and attendance to Australian music events

  • Remote work environment

  • Not-for-profit salary packaging

The Role
Reporting to the CEO, this position is responsible for development and execution of impactful marketing and communication strategies to enhance brand presence in alignment with Support Act’s mission and goals.  Key responsibilities include:

  • Manage media relations, cause communications and campaigns across digital and social channels, print, online, and broadcast media

  • Co-create and deliver the marketing strategy to support fundraising initiatives

  • Reporting on campaign analytics and providing data-driven strategies

  • Manage content development and stakeholder engagement in campaigns

Skills Required
You have excellent all-round communication, marketing, project management, and strategy development skills with the ability to plan and write content via a range of mediums. Your public relations knowledge is also an advantage including your exposure to the media and digital media landscape. The successful candidate will have a genuine connection to the Australian music or creative arts industries.

You will have strategic planning skills and the hands-on experience to implement and be accountable for your strategy and campaigns.  Additionally, your experience includes:

  • Utilisation of the latest marketing tools, including social media and digital marketing to reach target audiences

  • Ability to identify and develop engaging content to gain media coverage and support fundraising efforts

  • Management of websites (WordPress), databases (Salesforce), and email marketing systems (Mailchimp, Campaign Monitor) and Analytics (Google and Tag Manager)

If you are an experienced communications and marketing professional wanting to have a positive impact on the creative arts and music communities, we would love to hear from you! To apply, submit your resume and cover letter addressing the skills required. Alternatively, please call Kelly Gentle on 02 8243 0570 with any questions.

Please note there is no formal closing date for this role, if you are interested, we would encourage you to apply as soon as possible.

NGO Recruitment values equitable recruitment practices and is committed to representing candidates reflective of the diverse organisations and communities we work with. We welcome and encourage applications from all backgrounds, ages, and identities, and are happy to adjust our recruitment process to support accessibility needs. If you are interested in this position and have most of the skills or experience we are looking for, please go ahead and apply.