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Almost a month after Pandemonium Rocks took place, punters are allegedly still chasing partial and full refunds for the festival, which had a halved line-up.
The local openers starting the shows at each Pandemonium event have also been announced.
"We have encountered a family emergency that requires our immediate attention and presence."
Since major changes to the line-up were made, Pandemonium organisers have offered partial refunds, an extra free ticket, or an exclusive hoodie valued at $100.
Pandemonium Rocks begins this Saturday at the Caribbean Gardens in Victoria.